Specialization Every healthcare specialty— no matter what it is— has billing quirks. These are the little bugs that cause claims to go unpaid, services and surgical components to be bundled, and treatment plans to be denied. Just as physicians specialize to attain deeper levels of knowledge and expertise to treat specific medical conditions, HDS has chosen to serve specific healthcare providers. Limiting our geographical area also allows us to establish and maintain working relationships with individuals from governmental agencies and insurance companies, and our clients reap the rewards. Operating in this manner also allows us to concentrate our training efforts and other resources, providing our clients with consistency, knowledge, and higher returns.
Operational Excellence
HDS has developed “processes” that cover much more than machines. We apply proven management techniques in the areas of compliance, patient relations, and delinquent account follow-up to assure growth and success for our clients. As the delivery of healthcare continues to evolve in an ever increasing myriad of complex regulations and operational constraints, we have developed programs and resources to meet the challenges facing our clients. We benchmark our company across several key indices against other medical billing companies throughout the country to ensure our clients receive the quality services they expect and deserve.
Technological Advancement
For our billing clients, we selected a robust web-based practice management system. This allows our clients to view up-to-the-minute balances and billing information, a full array of practice management reports, flexible appointment schedules for multiple providers and locations and more. See our detailed description of our practice management system. We also have an EMR upgrade available, or we can connect to over 60 popular EMR packages.